Infiniti VIP Treatment

Complete Confidence

Your comfort, safety, and security are super important to us. As our valued guest, you can count on Infiniti to have your back – no matter where you are.

Roadside Assistance

Whether you're heading back from the cottage or cruising on a road trip, we've got your back with free Roadside Assistance all over Canada and the U.S. 

If your ride needs a tow or some TLC, just tap the headset icon on your car's touchscreen, say "Roadside Assistance," and we'll handle everything — no charge at all. 

Want to chat with an INFINITI Canada Roadside Assistance agent? Just give us a call at 1-800-363-4520.

Trip Interruption Services

If your INFINITI breaks down, INFINITI Roadside Assistance has got your back.

If you're within 100 km of your home, they'll cover your transportation costs. 

If you're farther than 100 km away, they'll reimburse you for rental cars, transportation, and even hotel stays, up to $500.

We think driving an INFINITI is a satisfying experience, and it’s not just about the way it’s built – it’s about what it represents.

Infiniti is more than just a car; it’s a bold statement. It’s all about redefining the luxury experience with serious style, substance, and that extra touch of distinction.

It means Connected Convenience, Comprehensive Care and Complete Confidence.

Comprehensive Coverage

When it's time to get your car serviced, our INFINITI retailers go the extra mile to give you the top-notch care you deserve.

Oil Change & Tire Rotation Plan

Our free Oil Change & Tire Rotation Plan is a game-changer for your car's performance. It helps you save on gas and cut down on emissions. Plus, we’ve got you covered for up to four years or 80,000 km.*+

Complimentary Courtesy Vehicle

To make sure you don't experience any hassle, we will hook you up with a free courtesy vehicle whenever your vehicle is in for a warranty repair.

Connected Convenience

We're all about making your life easier and giving you more time to do what you love.

That's why we offer a bunch of smooth, easy-to-use solutions that help you save one of your most valuable assets - your time.

Infiniti Valet Service

Infiniti Valet Service is a free vehicle pickup and delivery experience tailored to fit your busy life.

Basically, whenever you book a service appointment for your Infiniti, one of our valets will grab your car from your home or office and bring it back once the service is done.

Infiniti InTouch Services

Infiniti InTouch™ is packed with awesome connectivity features that come free for four years when you buy your ride.

You can start your engine remotely, get your car's interior all comfy before you hop in, lock and unlock the doors, check out vehicle health reports, get maintenance alerts, and even send destinations straight to your in-car display.

_{*Feature availability is dependent on vehicle model, trim level, packaging and options. Trial included with vehicle purchase. Compatible connected device may be required and feature availability may be dependent on device’s capability. Refer to connected device’s owner’s manual for details. Late availability for some features.}

_{Driving is serious business and requires your full attention. Only use features and connected devices when safe and legal to do so. Some features, including automatic crash notification and SOS, are dependent upon the telematics device being in operative condition, its ability to connect to a wireless network, compatible wireless network availability, navigation map data and GPS satellite signal receptions, the absence of which can limit or prevent the ability to reach Customer Care or receive support. GPS mapping may not be detailed in all areas or reflect current road status. Never program GPS while driving. Only use Remote Engine Start and Remote Horn features in accordance with any laws, rules or ordinances in effect in your vehicle’s location.}

_{Some services and features are provided by and dependent on third party service providers and not INFINITI. Should such service providers terminate or restrict service or features, service or features may be suspended or terminated without notice or with no liability to INFINITI or its partners or agents. Services and features may require compatible cellular network provided by independent companies not within INFINITI or its partners’ or agents’ control. Cellular network signal strength may vary and may not be available in all areas or at all times. Services and features may not function if cellular network is unavailable, restricted, or terminated. INFINITI and its partners or agents are not responsible for associated costs or other third-party changes that may be required for continued operation due to cellular network unavailability, restriction, or termination (including equipment replacements/upgrades, if available, or roaming charges on alternative networks). Technology is evolving, and changes by independent companies are not within INFINITI’s or its partners’ or agents’ control.}

_{Enrollment, owner consent, personal identification number (PIN), and subscription agreement may be required to receive full suite of features and services. Trial periods (if applicable) begin on the date of vehicle purchase or lease of a new INFINITI. Trial periods and feature availability may be subject to change at any time and may be subject to early termination without notice. Required subscriptions may be sold separately for each available feature or service after trial period ends, and may continue until you call service provider to cancel. Installation costs, one-time activation fee, other fees and taxes may apply. Fees and programming subject to change. Feature may be subject to age restrictions in some areas. Subscriptions are governed by service provider’s subscription agreement, terms and conditions and privacy statements available at service provider’s website. Text rates or data usage may apply. INFINITI InTouch™ with WiFi terms and conditions of subscriber agreement apply. Included with vehicle purchase 3GB or 90Day Trial on equipped new INFINITI vehicles. Once your vehicle has exceeded the coverage parameters of the roadside assistance benefits included with your vehicle purchase, you will be responsible for any charges incurred by obtaining roadside assistance for your vehicle. For complete information concerning warranty coverage, conditions and exclusions, please see your INFINITI dealer and read the warranty information booklet.}

_{The INFINITI names, logos and slogans are trademarks owned by or licensed to Nissan Motor Co. Ltd. or its North American subsidiaries. Other trademarks and trade names are those of their respective owners.}

_{If equipped, your vehicle may include a trial period of INFINITI InTouch™ connected features and services such as Emergency Call and Automatic Collision Notification, Wi-Fi, Navigation, Bluetooth and other connected features. For complete information about your INFINITI InTouch™ features and services, please visit: https://www.infiniti.ca/intouch.html or consult your vehicle’s INFINITI InTouch™ Owner’s Manual at https://www.infiniti.ca/owners/search-for-manuals-and-guides.html. A compatible connected device may be required. Subject to GPS and wireless network availability and connection, and system/technology limitations. Terms and conditions of subscriber agreement apply for INFINITI InTouch™ Services and INFINITI InTouch™ with Wi-Fi.}

_{*+Applies to new, previously unregistered INFINITI vehicles purchased/leased in Canada. Plan expires 4 years after Manufacturer’s in Service Date or 80,000 km, whichever comes first.}